Return Policy


For orders that have already been shipped, we cannot cancel the order for you, if you need tocancel the order, please contact within 24 hours of placing the order.otherwise our return process will apply.


Within 30 days from receipt of the order. For all unused items in their original packaging,customers have the right to request a return from us.

For non-quality problems, lf the return is caused by the consumer, consumer should beresponsible for the shipping fee. The specific fee should be based on the express company youchoose. If due to our reasons, the goods received are damaged or not correct, and the consumer isnot required to bear the shipping fee for this reason, when a return is required for the followingreasons, the return shipping fee shall be borne by the customer.

The package is returned for personal reasons, including but not limited , Don't liking the productRepeated purchases/wrong purchase/not needed after purchase/not as expected/inappropriatesize, color, etc.

We try our best to show you the color of the product itself. but it is inevitable that the display ofthe product under different monitors will have a little color difference, and this is not a qualityproblem of the product, and we also provide the detailed information and size of the product foryour reference, so we recommend you to check the product details and make sure the product iswhat you want before payment.

The package is not delivered in time due to external factors (such as logistics/holidays) to requesta refund
Usually, the shipping time of the package takes 1-3 weeks, but due to some uncontrollable factorssuch as holidays/flight tension, the package may not be delivered within the estimated time, butwe will try our best to urge the logistics company to transport the package, so we recommend thatif you have a request for the delivery time of the package, please and we will answer it for you.

The package is returned due to incorrect address/unable to contact the recipient, etc.Usually, if the package fails to be delivered, it will be returned to the warehouse of the logisticscompany. lf you request a refund, you need to return the package according to our return processafter signing for the package, but the return fee is not free.

We thank you for understanding that returns in the above cases are not free, and we are fullycommitted to providing the best products for every customer, but due to the inevitable productiontraces in the production process of products, such as thread/pattern uneven/incomplete, etc. leftwhen the product is finished, but this is normal rather than a quality issue.

What we have to explain is that due to product attributes, customized products cannot acceptreturn and exchange requirements, Also unfortunately, for non-customized products, we arecurrently unable to accept exchange requests, if you are not completely satisfied with yourpurchase and would like to purchase a different product, please return the item you are notsatisfied with and reorder the item you want purchased commodity


Please do not return your product directly to us until you have contacted our customer serviceteam as this will affect the processing time of your return or exchange request

  1. Contact us at to start returning. Comes with your order number,the name and quantity of the returned item, a picture of the package (whole package).
  2. If your return is accepted, we will send you instructions on how and where to send thepackage.
  3. We will process your refund within 7 days of receiving your package, and the refund will beissued to the same payment method as your original order.


If you haven't received a refund after a few days, please contact your credit card company becauseit may take some time before your refund is officially posted. lf you've done all these steps and stillhaven't received the refund. Please contact

Please note: lf you have any questions about the order or want to make a return request, youshould contact us within 30 days from the date of receipt of the logistics display. After 7 days, Wewill not be able to process your order, hope you can understand.