Retro French Stripe Style Ceramic Cup

Where can we ship?

We can ship worldwide (except APO/FPO/DPO addresses)

When do we ship?

Since it is handmade, it takes us 15 days to prepare your order after receiving your product!

Our shipping time?

Normally, lt take about 1-3 weeks shipping time!

The desired product is sold out, when will it be in stock?

Under normal circumstances, we will replenish the inventory from time to time, but we will notreplenish the products that have been removed from the shelves.

How can I track my order?

When your order is shipped, our system will automatically send an email with a tracking number tothe email address you filled in when purchasing, and you can use the tracking number to check thelogistics status of the package

Can the delivery address be changed after placing an order?

When the order has not been shipped, you can contact us at service@ijcoco.com to changethe address, and if the order has been shipped, we are sorry that we cannot change the address foryou, it is recommended that you confirm your delivery address when placing the order.

Can I cancel my order if I don't want it?

For orders that have already been shipped, we cannot cancel the order for you, if you need tocancel the order, please contact service@ijcoco.com within 24 hours of placing the order.otherwise our return process will apply.

Received a damaged package?

Under the long-term transportation of the package, it will inevitably cause problems such aspackage damage and product damage. We are sorry for the inconvenience caused to you, pleasedon't worry, after receiving the damaged package, you can contact us by e-mail at the first time,provide us with pictures of the damaged package, and we will solve this problem for you.

We are committed to providing quality service to every customer, if you encounter problemsduring the purchase, please feel free to contact us, we will provide you with the best solution

PAYING WITH PAYPAL
With PayPal, you can send payment quickly and securely on-line.
Through PayPal, you can pay with credit card, debit card, or bank account balance.
Once your order is submitted, you will be redirected to PayPal's site where you could make the payment.

PAY WITH CREDIT/DEBIT CARD
We can also accept credit cards for payment. Such as Visa/Mastercard, etc.

For any payment queries, our Support Center is always happy to help you and to work together to resolve any issues.
Please note that IJCOCO does not collect your credit/debit card number or personal information when you make a payment. For questions regarding your transactions on our site, please consult your card-issuing bank for information.